om88 Platform Privacy Notice

This page describes what we collect when you use om88 and how we keep that data protected. From the moment you open an account—when we ask for your email, identity documents, and payment method—through every market you browse and every deposit you make, we handle your information with security and care. We understand that trust is earned through transparency, so we've laid out our practices clearly here.

We collect only what we legally need to operate. When you sign up on om88, we gather identifying information for account verification, payment details for deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank accounts with mobile banking, local payment, online payment, and e-wallet. We also track your activity on our platform—which markets you browse, which games you play, and how long you spend in each section. This helps us maintain security, prevent fraud, and understand how our service is used.

Our servers may sit outside your jurisdiction, and your data may be processed by third-party payment processors and fraud-prevention vendors. We enforce strict confidentiality agreements with all partners. You have the right to know what data we hold, request corrections, and ask us to delete information in certain circumstances. If you have privacy concerns, you can contact us anytime through our support channels.

Data We Collect and How We Use It

We collect personal data in several categories. First, account information: your name, date of birth, email address, phone number, and government-issued identification number. This is required for account creation and compliance with Indonesian financial regulations. Second, payment information: the payment method you choose—whether that's DANAe-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer via mobile banking, local payment, online payment, or e-wallet—along with transaction history and withdrawal requests. Third, usage data: which markets you view (Liga 1, Piala IndonesiaChampions League, MotoGP, badminton), which games you play, how long you're active, and your location (determined by your IP address and device settings).

We use this data for specific purposes. Account and payment information is needed to verify your identity, process deposits and withdrawals, and comply with anti-money-laundering requirements. Usage data helps us detect fraud, protect against unauthorized access, and understand how our platform is used so we can improve it. We may also use your email to send you transactional notifications—deposit confirmations, withdrawal updates, and account security alerts. We do not sell your data to marketers or advertisers.

Third-Party Processors and Data Sharing

We work with external providers who handle specific functions on our behalf. Payment processors for mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your chosen bank (online payment, e-wallet, mobile banking, local payment) receive your payment information directly when you deposit or withdraw. Fraud-prevention vendors receive your account and transaction data to detect suspicious activity. Our hosting provider stores encrypted copies of your data. These third parties are bound by strict confidentiality and data-protection agreements. They cannot use your data for any purpose other than what we've contracted them to do.

We never share your data with other gaming platforms, betting exchanges, or unrelated third parties without your explicit consent. In rare cases, we may be required by law or court order to disclose your information to government agencies or law-enforcement officials. If this happens, we will notify you unless legally prohibited from doing so.

Cookies and Tracking

We use cookies to keep you logged in, remember your preferences, and prevent fraud. These are typically session cookies (they expire when you close your browser) and persistent cookies (they stay on your device for up to 12 months). You can control cookie settings in your browser, but disabling them may limit your ability to use om88. We do not use tracking pixels or third-party analytics that follow you across other websites. Our goal is to understand how om88 is used, not to build a profile of your browsing outside our platform.

Your Rights and Our Commitments

When you use om88, you have the right to access all data we hold about you. You can request a copy of your account information, payment history, and activity logs anytime. You also have the right to correct inaccurate information—if your registered email is wrong or your phone number changes, let us know and we'll update it. In some cases, you can request that we delete your data, though we may need to retain transaction records for legal compliance.

We commit to protecting your data through encryption, regular security audits, and restricted employee access. We keep your data only as long as needed to operate your account and comply with Indonesian law. Typically, we retain transactional data for seven years after account closure. If you close your account on om88, we delete personal information within 30 days, except where legal obligation requires us to keep records.

Our platform operates in jurisdictions where our service is legally available. Your data may be transferred to and processed outside Indonesia as part of our global infrastructure. By using om88, you consent to this processing. If you have questions about our privacy practices or wish to exercise any of your rights, contact our support team through the in-app help channel. We respond to all data requests within ten business days.